Shipping

I ship with USPS and will ship either USPS Priority Mail (1-4 days) or USPS Ground shipping (2-7 days). YOU can choose which you prefer at checkout. I have shipping zones based on the state you live in and my experience on how much shipping costs for that. Because I am not able to have accurate shipping calculation, the zones allow me to charge what shipping generally costs me without overcharging you.

I use only eco-friendly packing materials including corn starch peanuts that are dissolvable in water or are compostable. Otherwise I use recyclable cardboard and newsprint paper, as well as paper tape.

Returns

I accept returns within 30 days of delivery of your item. I am not responsible for return shipping cost. Please contact me for additional details. You will be refunded the price of the item, not including shipping cost.

Exchanges

I do not accept exchanges because of the shipping cost it would incur. I accept returns for a full refund of listed price, but the buyer must pay return shipping

email hello@ossoceramics.com with any questions